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LearnGrove Support

Creator Fees

Our goal is always to keep the expenses associated with selling on LearnGrove to a minimum, however as a small self-funded startup we don’t have the resources to offer services below cost. We strive to be as transparent as possible with the fee structure but if you have any questions, feedback or concerns please feel free to contact us!

Creator Fees Types

As a creator you will pay the following:

  • Processing Fees
  • Platform Support
  • Payout Fee

You never pay to list resources, you only pay if you sell a resource. Free listings are just that free. They are free to list and free to download for learners and learning facilitators.

Processing Fees & Platform Support

There are two components that will reduce the amount transferred to your stripe account balance from each transaction:

  • Processing Fees
  • Voluntary Platform Support

Processing fees are approximately 4% of the list price and your voluntary contribution can be set from 0% - 100% of the remaining funds from a transaction.

Payout Fee

When you choose to move funds from your stripe balance to your bank account or debit card a $2.25 transfer fee will be charged to your Stripe balance and the remainder will be paid out.

Processing Fees

These are a direct pass through expense. LearnGrove does not receive any compensation from collecting these fees.

Stripe fees work out to about 4% of “volume” (aka the total dollar amount of a transaction including any sales tax collected). These include (together “Processing Fees”):

  • 2.9% payment processing fee*

  • 0.5% tax calculation fee*

  • 0.25% payout fee

    Fees marked with a * are collected on the sales tax as well as the amount of the transaction, these fees can therefore change as much as 10% based on the location of the buyer so the fee percentage as an amount of the available funds also fluctuates.

Stripe also charges a base fee per transaction of $0.30 (“Base Fee”), which may not seem like much but when combined with the fees on smaller dollar transactions it can be up to approximately 40% of the transaction in fees.

To cover the fees we charge all our creators 4% of the list price of their items for Processing Fees. We divide the Base Fee amount among all the products in an order so if the purchaser buys 3 items the creator of each resource pays $0.10 to cover the Base Fee for that transaction. If a buyer buys multiple licenses for a single item that is still considered a single item for the purpose of dividing the Base Fee.

The Processing Fees and Base Fee are deducted before the transfer is made to your stripe balance for that transaction.

Platform Support

We want LearnGrove to be a true community for all of its members. It requires a significant investment of resources to keep this community available and develop new and exciting features to improve everyone’s experience.

You may choose any amount from 0% to 100% as a voluntary contribution to maintaining this community resource. Many similar platforms charge between 20%-45% for similar services. In the interest of lowering barriers and building an open and accessible community we wanted to allow our creators to choose the contribution amount that they were comfortable with. As a starting point we recommend 15% which would bring your total fees to 19% which is in line with the lower end of fees charged by similar platforms. Your voluntary contributions go directly towards platform improvements and adding features.